A couple in mortgage legal-fees dispute receives €10,000 compensation.

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A couple who were in default on their mortgage five years ago has received €10,000 in compensation after settling a dispute with their bank on the addition of legal fees to their loan.  The couple in the legal-fees dispute were identified by their lender in 2013 and 2014 as “non-cooperating” borrowers in default. They had built up arrears of more than €25,000 by 2015 but cleared these by way of a number of installments that year, with the help of family members.  The couple subsequently learned that their bank had added its legal fees to their mortgage account without them being given the opportunity to pay these off or dispute their liability.  The couple accepted an offer from their lender in early 2019 that they are refunded legal fees of €802, the interest of almost €92, and given “a general compensatory figure of €10,000”.  It is not known if the compensation figure took other factors into consideration, as it resulted from a settlement agreement.