New distance selling regulations take effect, 13 June 2014

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The new Regulations include a 14 calendar days ‘cooling off’ period that extends the existing 7 days cooling off period.

Goods must be delivered within 30 calendar days of purchase.

One of the main changes is that retailers have an obligation to refund customers within 14 calendar days of any order being cancelled. Customers are to return items within 14 calendar days of such cancellation.